We believe that customer satisfaction brings about improvement; whereas dissatisfaction causes decay. This is why we analyse the expectations of our customers in depth and adopt a solution partner approach. We are happy to share the basic principles of customer satisfaction with you. We listen to the customer complaints carefully and politely; forward them to the relevant section and make sure that the complaint will be addressed to and feedback to the customer will be provided on time. We understand the customer demands accurately; pass those to the relevant sections and do our best to meet the demand. Within the framework of high quality principle based on our mission, vision and basic values, customer satisfaction with our products has been the most significant asset for us.